Alerts
Real-time alerts keep you informed when your card is used or declined.
Access Your LorMet Visa® Credit Card Online
Set up custom alerts, enroll in e-statements, access uChoose Rewards®, and make payments.
LorMet Card Services
Access account balances for LorMet Visa Credit Cards, Visa Rewards Credit Cards, Visa Gift Cards, Travel Cards, or Reloadable Cards anytime, anywhere
LorMet Visa® Credit Card
LorMet Visa® Rewards Credit Card
LorMet Gift, Travel or Reloadable Cards
LorMet Visa® Credit Card
LorMet Visa® Credit Card
Access your LorMet Visa® Credit Card balance and transactions online anytime. Set up custom alerts by text message1 or e-mail to safeguard and manage your account. You can also enroll in paperless electronic account statements and make payments.
Experience Total Control With the LorMet CardControl App
LorMet CardControl provides enhanced security tools for your LorMet Debit or Credit Card
Security
Block purchases1 and ATM withdrawals at any time.
Control
Create low balance alerts and select notifications based on category or spending limit.
Budgeting
Track your spending by month and merchant type using the new Spending Insights feature.
1 Recurring charges (such as subscriptions and membership fees) are not blocked.
Message and data rates may apply.
Android, Google Play and the Google Play logo are trademarks of Google Inc. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
View our Mobile Privacy Policy HERE
Q: Which LorMet cards can be used with LorMet CardControl?
A: The LorMet Debit Mastercard® and LorMet Visa Credit Card® can both be managed with the LorMet CardControl app. Gift/travel/reloadable cards, and ATM-only cards cannot be used with LorMet CardControl.
Q: What happens if my debit card is lost/stolen?
A: Contact us right away if your debit card is lost or stolen. After you receive a replacement card, you must add this new card to your LorMet CardControl account via Menu > Add Card.
Q: I can’t remember my password for LorMet CardControl. What do I do?
A: On the login page of the LorMet CardControl app, tap Forgot Password? below the Login button. Enter your LorMet CardControl username and click OK. You will be emailed one-time security token. This token is only good for 15 minutes. Enter your username, this token, and then create a new password.
Q: Does LorMet CardControl replace the LorMet mobile banking app?
A: LorMet CardControl allows you to manage your debit or credit card only. It does not provide transfers, bill pay, mobile deposit, or complete transaction history for your accounts. The LorMet mobile app should continue to be your on-the-go connection to your LorMet accounts and loans.
Q: My SSN isn’t being accepted during registration. What do I do?
A: Our system requires that you enter the last 4-digit of the Social Security Number of the primary LorMet account holder. If you are registering your debit card as a joint member on the account, you must use the primary member’s information during registration.
Q: Can I register more than one card?
A: Yes, if you have all the required card information. If you have a card on more than one LorMet account, you can add each card to your single LorMet CardControl account.
Q: I set a $50 spending limit, but my card is being declined at the gas station. Why?
A: Some gas stations preauthorize your card for an amount that may be larger than the actual transaction amount. If you remove your spending limit, your purchase should authorize normally. You may restore your spending limit after this purchase.
Q: What happens if I try to make a purchase online?
A: Location-based controls impact card-present transactions. Your online purchases will not be limited by your location or region controls.
Q: Will my automatic recurring payment (e.g. subscription, membership fee) stop?
A: No. Previously authorized recurring payments will continue to occur normally. To stop a recurring payment, contact that company or merchant.
Q: What is the range of My Location?
A: My Location controls check to make sure the merchant location is within 5-mile radius of the device set as primary within LorMet CardControl.
Q: Why didn’t I get an alert when my balance fell below my limit?
A: LorMet CardControl only updates your account balances when you log into the LorMet CardControl app or when you tap refresh while using the app. If the balance has fallen below the threshold you have set, the alert is only triggered when you are using the LorMet CardControl app.
Q: Can I receive LorMet CardControl App alerts via text message or email?
A: No. LorMet CardControl alerts are sent via push notification to the app on your phone. These alerts also display under Messages in the LorMet CardControl app.
40,000 Surcharge-Free MoneyPass ATMs Nationwide
The MoneyPass ATM Network gives LorMet members convenient surcharge-free access to over 40,000 ATMs coast-to-coast. Even make a deposit to your LorMet Savings or Checking Account!
Look for the MoneyPass logo at the ATM to avoid paying a surcharge.
LorMet Fraud Alerts
We are constantly monitoring your LorMet accounts for fraud using EnFact Fraud Detection. You may receive a call or text to verify your transactions.
- Overseas purchases or large transactions may prompt us to verify your purchases.
- You will receive a text from 37268 to verify the purchase is legitimate.
- If you can’t be reached by text, you will be called to verify the purchase.
- Always keep your provided phone number up-to-date to keep your account secure.
1 Message and data rates may apply.
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Open your account today at any LorMet location and experience the Credit Union difference!
Checking Account Resources
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