Spending
Budget with quick and easy insights
Set up custom alerts, enroll in e-statements, access uChoose Rewards®, and make payments through the CardControl app!
Budget with quick and easy insights
Receive transaction alerts for when, where, and how your card is used
Turn off your cards’ access anytime with the app’s On/Off feature
Track where your card is on file, recurring payments and merchant contact information with geo-tracking capabilities.
LorMet CardControl is offered for free download on Apple, Android, and Google devices.
Immediate alerts to keep you informed of recent transactions and when your debit card is accepted or declined.
Block purchases and ATM withdrawals at any time. Schedule travel notices in-app to plan ahead your debit card usage on out-of-state trips.
Create low balance alerts and select notifications based on category or spending limit.
Track your spending by month and merchant type using the new Spending Insights feature.
Q: Which LorMet cards can be used with LorMet CardControl?
A: The LorMet Debit Mastercard® and LorMet Visa Credit Card® can both be managed with the LorMet CardControl app. Gift/travel/reloadable cards, and ATM-only cards cannot be used with LorMet CardControl.
Q: What happens if my debit card is lost/stolen?
A: Contact us right away if your debit card is lost or stolen. After you receive a replacement card, you must add this new card to your LorMet CardControl account via Menu > Add Card.
Q: I can’t remember my password for LorMet CardControl. What do I do?
A: On the login page of the LorMet CardControl app, tap Forgot Password? below the Login button. Enter your LorMet CardControl username and click OK. You will be emailed one-time security token. This token is only good for 15 minutes. Enter your username, this token, and then create a new password.
Q: Does LorMet CardControl replace the LorMet mobile banking app?
A: LorMet CardControl allows you to manage your debit or credit card only. It does not provide transfers, bill pay, mobile deposit, or complete transaction history for your accounts. The LorMet mobile app should continue to be your on-the-go connection to your LorMet accounts and loans.
Q: My SSN isn’t being accepted during registration. What do I do?
A: Our system requires that you enter the last 4-digit of the Social Security Number of the primary LorMet account holder. If you are registering your debit card as a joint member on the account, you must use the primary member’s information during registration.
Q: Can I register more than one card?
A: Yes, if you have all the required card information. If you have a card on more than one LorMet account, you can add each card to your single LorMet CardControl account.
Q: I set a $50 spending limit, but my card is being declined at the gas station. Why?
A: Some gas stations preauthorize your card for an amount that may be larger than the actual transaction amount. If you remove your spending limit, your purchase should authorize normally. You may restore your spending limit after this purchase.
Q: What happens if I try to make a purchase online?
A: Location-based controls impact card-present transactions. Your online purchases will not be limited by your location or region controls.
Q: Will my automatic recurring payment (e.g. subscription, membership fee) stop?
A: No. Previously authorized recurring payments will continue to occur normally. To stop a recurring payment, contact that company or merchant.
Q: What is the range of My Location?
A: My Location controls check to make sure the merchant location is within 5-mile radius of the device set as primary within LorMet CardControl.
Q: Why didn’t I get an alert when my balance fell below my limit?
A: LorMet CardControl only updates your account balances when you log into the LorMet CardControl app or when you tap refresh while using the app. If the balance has fallen below the threshold you have set, the alert is only triggered when you are using the LorMet CardControl app.
Q: Can I receive LorMet CardControl App alerts via text message or email?
A: No. LorMet CardControl alerts are sent via push notification to the app on your phone. These alerts also display under Messages in the LorMet CardControl app.
In addition to the added security of the LorMet CardControl App, we constantly monitor your accounts for fraud using EnFact Fraud Detection. You may receive a call or text to verify your transactions.
Access your LorMet Visa® Credit Card balance and transactions on the CardControl app anytime. Set up custom text message1 or e-mail alerts to safeguard and manage your account. You can also enroll in paperless electronic account statements and make payments.
View our Mobile Privacy Policy HERE
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